Access to our platform is strictly prohibited for anyone under 18 years of age. We take our responsibilities regarding the prevention of underage gambling very seriously. During the registration process, rigorous identity verifications are carried out to confirm the age of each user. Any account suspected of belonging to a minor will be immediately suspended and funds may be confiscated, subject to appropriate verification.
We believe that players should always remain in control of their decisions. Entertainment should never be seen as a way to solve financial problems or a reliable source of income. We encourage our users to set a strict entertainment budget and never spend money they cannot afford to lose. Transparency, information, and the protection of our members are the pillars of our approach.
To help you proactively manage your activity, we have integrated several configurable features directly from your personal area.
You have the option to set strict caps on the amounts you can deposit or lose over a given period (daily, weekly, or monthly). Once this limit is reached, the system will automatically block any new transactions until the period resets, thus preventing you from exceeding your set budget.
Time spent in front of a screen can sometimes pass unnoticed. We offer tools to configure time alerts or simply limit the duration of a login session. At the end of the set limit, you will be automatically disconnected from the platform.
If you feel the need to step back, you can activate a short break period, blocking your access for a few days or weeks. If the need to distance yourself is deeper, our self-exclusion tool allows you to completely block access to your account for an extended period of several months or years. During this period, it will be impossible to cancel this action or create a new profile.
If you believe that using our services is no longer consistent with your well-being, you can contact our support at any time to request the permanent closure of your account. This action is irreversible and aims to protect users who wish to cease all activity permanently.
It is crucial to be attentive to your own behavior. If you notice that entertainment interferes with your professional or family obligations, that you constantly try to "recover" your losses, that you borrow money to participate, or that you lie to your relatives about the time or amounts spent, this may indicate a loss of control. Recognizing these signs is the first step towards regaining control.
If you believe your activity is getting out of control, we strongly advise you to seek external help. There are many professional organizations and associations specializing in supporting individuals facing difficulties related to these practices. These professionals offer anonymous, free, and confidential advice to help you through this challenge.
If you share your computer or mobile device with individuals under 18, it is your responsibility to restrict their access to platforms of this nature. We recommend that you do not save your passwords and use parental control software to block access to sites unsuitable for children, in order to ensure a secure family environment.
Our teams are regularly trained on problematic gambling issues. We implement monitoring processes to identify unusual or compulsive behaviors where possible. While we cannot monitor every action individually, this vigilance is an integral part of our commitment to maintaining a healthy environment.
We continuously evaluate and improve our protection mechanisms. This policy is therefore subject to regular modifications aimed at incorporating industry best practices and adapting to new applicable guidelines.